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Senior Business Analyst (Banking App Technology)

Bulgaria, SofiaBanking App Technology

Job description

Who we are:

TBI Bank might not be the biggest on the Bulgarian market, but it has been the most profitable and effective one for years (K10, Capital), and probably the coolest one. Our fintech mindset and start-up culture set us apart from traditional bankers. Want to wear jeans and bring your pet to work? Sure! We are a dynamic challenger bank operating in Bulgaria, Romania, Germany, Lithuania and now Greece. The best part is that we see this as just the beginning: sky is the limit. Disrupting the status quo is in our DNA and it’s what drives us forward to become a next-generation digital lender with a goal to be legendary! Sounds scary and exciting? Hop on board!


We are looking for a Senior 
Business Analyst to join our Banking App Technology Team on our journey to success!


What You’ll do:

  • Participate in analysis, design and description of processes and create user journey
  • Work closely with stakeholders to bring mobile app products to market
  • Develop and maintain processes in the Document Workflow System of the Bank
  • Act as a Business Owner of the system
  • Coordinate the communication between vendors
  • Participate in the tests and implementation of processes
  • Implement best practice of mobile industry standards


Job requirements

What you’ll need to succeed:

  • University degree in Economics, Business Administration, IT or other relevant
  • Professional experience: at least 3 years in a similar role
  • English - written and spoken
  • Very good analytical, organizational and communication skills
  • Experience in creating technical documentation for developers and users
  • Experience in describing business processes
  • Experience with JIRA, Confluence or another wiki system
  • Basic knowledge of the full development cycle of IT projects

What we offer:

  • Competitive salary
  • Employee recognition program
  • Career development opportunities within the company
  • Additional health insurance
  • Preferential prices for a multisport card for you and your family
  • Preferential terms on our banking products
  • Tie up with popular retailers to offer attractive discounts to our employees

Why choose TBI:

  • We have the boldness of a start-up and the expertise of a scale-up
  • We enjoy a flexible work environment and a great work-life balance
  • We are a diverse representation of 16+ nationalities
  • We are a pet-friendly company, so you can bring your furry friend to work 

Visit our Career Page to learn more about what makes us unique.

If this sounds like something you’d be interested in, we'd love to hear from you!

To apply for this position, please send us your CV in English.

Please note: only shortlisted candidates will be contacted for further steps.


We're an equal opportunity employer. At TBI, everyone is welcome regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status. We are dedicated to hiring diverse talent and strive to create conditions that give an equal opportunity to everyone to flourish.

All applications are treated with utmost confidentiality.


















By submitting your job application to TBI Bank EAD, you confirm that you have read the document named “Information related to personal data processing for job applicants” publicly available on TBI Career page.



















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