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Business Analyst (Retail Product Lab)

Bulgaria, SofiaProducts & Projects

Job description


Who we are:

TBI Bank might not be the biggest on the Bulgarian market but it has been the most profitable and effective one for years (K10, Capital), and probably the coolest one. Our fintech mindset and startup culture set us apart from traditional bankers. Want to wear jeans and bring your pet to work? Sure! We are a dynamic challenger bank operating in Bulgaria, Romania, Germany, Lithuania and now Greece. The best part is that we see this as just the beginning: sky is the limit. Disrupting the status quo is in our DNA and it’s what drives us forward to become a next-generation digital lender with a goal to be legendary! Sounds scary and exciting? Hop on board!

We are looking for a Business Analyst, for our Banking Cards unit.

What You’ll do:

  • Design of business process based on requirements and specifications from our product owner and business departments.
  • Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions.
  • Lead reviews of business processes and develop optimization strategies.
  • Effectively communicate insights and plans to cross-functional team members and management.

Job requirements


What you’ll need to succeed:

  • A bachelor’s degree in business or economics related field
  • A minimum of 2 years of experience in business analysis or a related field.
  • Exceptional analytical and conceptual thinking skills.
  • The ability to influence stakeholders and work closely with them to determine acceptable solutions.
  • Competency in Microsoft applications including Excel, PowerPoint, and Visio.
  • A track record of following through on commitments.
  • Excellent planning, organizational, and time management skills.
  • A history of leading and supporting successful projects.
  • Good working level in English (written & spoken) is a must.

What we offer:

  • Competitive salary
  • Employee recognition program
  • Career development opportunities within the company
  • Additional health insurance
  • Preferential prices for a multisport card for you and your family
  • Preferential terms on our banking products
  • Tie up with popular retailers to offer attractive discounts to our employees
  • Great office location in Lozenets, near metro station


Why choose TBI:

  • We have the boldness of a start-up and the expertise of a scale-up
  • We enjoy a flexible work environment and a great work-life balance
  • We are a diverse representation of 16+ nationalities
  • We are a pet-friendly company, so you can bring your furry friend to work


Visit our Career Page to learn more about what makes us unique.

If this sounds like something you’d be interested in, we'd love to hear from you!

To apply for this position, please send us your CV in English.

Please note: only shortlisted candidates will be contacted for further steps.


We're an equal opportunity employer. At TBI, everyone is welcome regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status. We are dedicated to hiring diverse talent and strive to create conditions that give an equal opportunity to everyone to flourish.

Your candidacy shall be treated confidentially in accordance with the GDPR. Only shortlisted candidates will be contacted for interview.

With the voluntary presentation of documents for job application in TBI Bank EAD it is considered that you are informed about the Privacy notice of the bank, which was brought to your attention via link, e-mail or paper copy, describing the purposes, retention periods, sources, legal grounds and your rights regarding the processing of your personal data.

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TBI Bank