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Market Research Lead

Bulgaria, SofiaProducts & Projects

Job description

You’ve probably noticed us already. TBI Bank is challenging the established norms not only in banking, but in the way we work every day and how we speak with our community.

Our successful business model and customer-focus approach allowed us to be one of Bulgaria’s most profitable and efficient banks in the last 4 years (Capital K10). TBI Bank’s team of dedicated professionals works hard for a future powered by technology in order to become the next gen digital lender.

We are looking for a Market Research Lead, for our Market Research unit.

What You’ll do:

  • Communicate with clients to understand and document the business objectives
  • Select the most appropriate research methodology and techniques
  • Design qualitative and quantitative research plans for products in all stages of the Product Life Cycle
  • Design research questionnaires and moderator guides
  • Work with Project Directors to oversee the fieldwork initiative
  • Interpret data, writing reports, and making actionable recommendations

Job requirements

What you’ll need to succeed:

  • A minimum of 2 years within the custom Market Research industry
  • 1 to 3 years of industry/sector experience
  • Academic and practical experience with a wide array of new product, brand, advertising and customer satisfaction research methodologies
  • Exceptional written and oral communication abilities
  • Strong analytic skills with experience in statistical modeling and analysis
  • Proficient with Excel, PowerPoint.
  • Bachelors or advanced degree in business, mathematics, or the sciences


What we offer:

  • Competitive salary
  • Employee recognition program
  • Career development opportunities within the company
  • Additional health insurance
  • Preferential prices for a multisport card for you and your family
  • Preferential terms on our banking products
  • Tie up with popular retailers to offer attractive discounts to our employees
  • Great office location in Lozenets, near metro station


Why choose TBI:

  • We have the boldness of a start-up and the expertise of a scale-up
  • We enjoy a flexible work environment and a great work-life balance
  • We are a diverse representation of 16+ nationalities
  • We are a pet-friendly company, so you can bring your furry friend to work


Visit our Career Page to learn more about what makes us unique.


If this sounds like something you’d be interested in, we'd love to hear from you!

To apply for this position, please send us your CV in English.

Please note: only shortlisted candidates will be contacted for further steps.


We're an equal opportunity employer. At TBI, everyone is welcome regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status. We are dedicated to hiring diverse talent and strive to create conditions that give an equal opportunity to everyone to flourish.

Your candidacy shall be treated confidentially in accordance with the GDPR. Only shortlisted candidates will be contacted for interview.

With the voluntary presentation of documents for job application in TBI Bank EAD it is considered that you are informed about the Privacy notice of the bank, which was brought to your attention via link, e-mail or paper copy, describing the purposes, retention periods, sources, legal grounds and your rights regarding the processing of your personal data.

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