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Product Analyst

Bulgaria, SofiaOnline personal lending

Job description



Who we are:

TBI Bank might not be the biggest on the Bulgarian market but it has been the most
profitable and effective one for years (K10, Capital), and probably the coolest
one. Our fintech mindset and startup culture set us apart from traditional bankers.
Want to wear jeans and bring your pet to work? Sure! We are a dynamic challenger
bank operating in Bulgaria, Romania, Germany, Lithuania and now Greece. The best
part is that we see this as just the beginning: sky is the limit. Disrupting the status quo
is in our DNA and it’s what drives us forward to become a next-generation digital
lender with a goal to be legendary! Sounds scary and exciting? Hop on board!


We are looking for a Product Analyst to join our Online Personal Lending team on our journey to success!


What You’ll do:

  • Be defining, validating with different stakeholders the desired logic for new features/ changes of the existing one and documenting business requirements, including drawing process flow diagrams;
  • Be constantly searching alternatives for products
  • Be processing improvements, monitoring, discovering issues/problems aiming to deliver better value to the customer
  • Be creating detailed business analysis, risks, and benefits of the current and proposed solution, emphasizing on business impact
  • Follow up on the implementation of the feature; UATs, and also organize UATs with other operational users
  • Support Call Center Agents and Product team with the different issue from the production environment defining different reporting requirements
  • Monitor deliverables and ensuring timely completion of projects

Job requirements

What you’ll need to succeed:

  • Experience in working with lending products and processes
  • Technical background will be considered an advantage
  • Experience creating detailed reports and presentations
  • Strong communication/interpersonal skills
  • Proven analytical background
  • Fluent in English
  • Strong team player who can work with a diverse team
  • Competency in Microsoft applications including Word, Excel, PowerPoint and Outlook. Atlassian Jira, Microsoft Visio, or Lucidchart will be a plus


What we offer:

  • Competitive salary
  • Employee recognition program
  • Career development opportunities within the company
  • Additional health insurance
  • Preferential prices for a multisport card for you and your family
  • Preferential terms on our banking products
  • Tie up with popular retailers to offer attractive discounts to our employees
  • Great office location in Lozenets, near metro station


Why choose TBI:

  • We have the boldness of a start-up and the expertise of a scale-up
  • We enjoy a flexible work environment and a great work-life balance
  • We are a diverse representation of 16+ nationalities
  • We are a pet-friendly company, so you can bring your furry friend to work 😊


Visit our Career Page to learn more about what makes us unique.


If this sounds like something you’d be interested in, we'd love to hear from you!

To apply for this position, please send us your CV in English.

Please note: only shortlisted candidates will be contacted for further steps.

We're an equal opportunity employer. At TBI, everyone is welcome regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status. We are dedicated to hiring diverse talent and strive to create conditions that give an equal opportunity to everyone to flourish.

Your candidacy shall be treated confidentially in accordance with the GDPR. Only shortlisted candidates will be contacted for interview.
With the voluntary presentation of documents for job application in TBI Bank EAD it is considered that you are informed about the Privacy notice of the bank, which was brought to your attention via link, e-mail or paper copy, describing the purposes, retention periods, sources, legal grounds and your rights regarding the processing of your personal data.

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