Product Delivery Lead

Job description

Looking for a Product Guru who will oversee the delivery of new mobile products, ensure customer acquisition and commercial success of new products in TBI’s mobile app!

Become part of a unicorn success story of building a digital neobank in Europe. You have a once-in-a-lifetime opportunity to design and deliver a product roadmap tailored for the digital environment, while working in close cooperation with physical branches, as part of the unique phygital lending strategy of TBI Bank.


Do you:

  • Have experience in a product development, business development or commercial role?
  • Have deep understanding of banking products and services?
  • Consider yourself innovative and business-oriented?

…then we have an exciting career opportunity for you!

We are looking for a “Product Delivery Lead” to join our Mobile app team.


A Look Inside the Job:

  • Manage the end-to-end product lifecycle from strategic planning to tactical activities and design a product roadmap customer-tailor for a Digital Bank Mobile App
  • Coordinate multi-departmental stakeholders and oversee product delivery according to business planning, including IT deliverables across various systems
  • Refine product specifications and parameters taking into consideration the business input, financial goals and mobile customer profiling
  • Incorporate customer feedback, marketing research and competition analysis into product development process
  • Prepare a customer acquisition plan from offline channel, lead engagement of the physical branch network and manage performance
  • Establish product goals for utilization, penetration, profitability, market share, etc. Works closely with development, marketing and analytic teams to deliver on product goals
  • Evaluate product performance against strategic objectives and makes adjustments as needed
  • Increase profitability, penetration and utilization of existing products
  • Investigate new opportunities and expand product portfolio.

Job requirements

Skills and competencies required:

  • Previous experience in a Bank in Product Management, Business Development, Branch Management, Customer Engagement or Sales Campaign Management
  • Strong delivery experience combined with a strategic and commercial mindset
  • Performance management expertise with a strong entrepreneurial drive
  • Understanding of market pressures that drive product performance
  • Ability to apply logical or scientific thinking to define problems
  • Exceptional analytical, problem-solving and conceptual skills
  • Proven ability to lead and influence cross-functional teams
  • Excellent verbal & written English communication skills


In return, we will give you:

  • International working environment based on openness and team work
  • Competitive remuneration with additional benefits (medical service, preferences on sport cards and access to banking products and discounts)
  • Opportunity to develop your career in Fintech environment and be part of the success story of building a mobile-first digital bank
  • Work in an emerging field in Bulgarian market offering you wide possibilities to adopt best-in-class practices from international markets and the unique opportunity to create innovation at local and regional level
  • Great office location in Lozenets district, near metro station. Flexibility to work remotely/ telecommute for up to 50% of the working time.

Take the chance and together we will make a difference!

If this sounds like something you’d be interested in, we'd love to hear from you!

To apply for this position, please send us your CV in English.

Shortlisted candidates will be contacted for interview.