Product Owner

Join the best bank to work for in Bulgaria*

Who we are:

Do you want to join a well-established bank with a start-up culture? No, we’re not joking!

We, at tbi, have been one the most profitable banks for years and we are growing at a fast pace. We’re a bank with a long history of success that operates as a start-up and we’re always on the lookout for new opportunities to grow our business. How do we do that?

It's all about our people. Our team is made up of brave, passionate and caring people who don’t just want to follow the same path – we want to transform into mobile-first, state-of-the-art lifestyle ecosystem. Our colleagues love working here – 80% of them would recommend tbi as an employer to their friends and family. Our people are engaged in challenging and meaningful work, inspired to grow their potential and career, encouraged to learn and empowered to take decisions. That’s not corporate babble, it’s what our people say.

Do you want to play a key role in our unique success story?

If so, we're looking for a Product Owner to join our team on the journey to success.

What you’ll do:

• Define and communicate the vision and strategy for the checkout process across Romania, Bulgaria, and Greece, aligning it with broader product goals and business objectives

• Develop a deep understanding of customer and merchant needs through qualitative and quantitative research to drive meaningful improvements

• Stay informed on market trends, competitor offerings, and emerging technologies to ensure the product remains innovative and competitive

• Build and manage product backlogs and roadmaps, conducting regular prioritization sessions based on business value, customer impact, and development resources

• Collaborate closely with cross-functional teams, including development, design, and marketing, to deliver high-quality features and optimize integration processes

• Build in-depth product knowledge and act as the Go-To Expert on checkout

• Design data-driven customer segmentation and lifecycle management strategies to enhance user engagement and adoption

• Guide the product development process, ensuring timely delivery of high-quality features in line with the product roadmap and requirements

• Set and monitor KPIs for the checkout process across the three countries, leveraging analytics to identify opportunities for improvement and implement enhancements

• Participate actively in sprint planning and review meetings, providing clear guidance on product requirements and addressing developer questions

• Continuously analyze data, user feedback, and market insights to refine the checkout experience and deliver exceptional results in all three markets

What you’ll need to succeed:

• Bachelor’s degree in a relevant field

• 3+ years of experience in product management or project management, preferably in e-commerce or digital products

• Knowledge of checkout processes, payment systems, and user experience best practices

• Ability to manage multiple priorities and thrive in a fast-paced, dynamic environment

• Proven experience working in a cross-functional team environment, with a track record of executing and implementing projects

• Full proficiency in English language

• Excellent problem-solving and analytical skills, with the ability to interpret data and make data-driven decisions

• Exceptional communication and presentation skills, with experience engaging with top management

  
  

What we offer:

• Seize the opportunity to grow your career

• Engage in exciting and meaningful work

• Get recognition for your work and attitude

• Become part of a large, friendly and supportive team

• Get additional private health insurance

• Receive special prices for multisport card and multiple retailers

• Obtain preferential prices for our banking products

• Enjoy a great location in Sofia’s city centre near NDK and South Park

Visit our Career Page to learn more about what makes us different.

If this sounds like something you’d be interested in, we'd love to hear from you!

To apply for this position, please send us your CV in English.

We'd love to get back to everyone, but due to the number of applications we receive, we can only contact the shortlisted candidates.

*We are ranked the top bank and top 4 employer to work for in Bulgaria according to Kaderabotim.bg official 2024 employer rankings.

All applications are treated with utmost confidentiality.

By submitting your job application to tbi bank, you confirm that you have read the document named “Information related to personal data processing for job applicants” publicly available on tbi Career page.