Business Analyst and Reporting Manager, AFC Prevention Lab

Join the best bank to work for in Bulgaria*

Who we are:

Do you want to join a well-established bank with a start-up culture? No, we’re not joking!

We, at tbi, have been one the most profitable banks for years and we are growing at a fast pace. We’re a bank with a long history of success that operates as a start-up and we’re always on the lookout for new opportunities to grow our business. How do we do that?

It's all about our people. Our team is made up of brave, passionate and caring people who don’t just want to follow the same path – we want to transform into mobile-first, state-of-the-art lifestyle ecosystem. Our colleagues love working here – 80% of them would recommend tbi as an employer to their friends and family. Our people are engaged in challenging and meaningful work, inspired to grow their potential and career, encouraged to learn and empowered to take decisions. That’s not corporate babble, it’s what our people say.

Do you want to play a key role in our unique success story?

If so, we're looking for a Business Analyst and Reporting Manager to join our team on the journey to success.

What you’ll do:

• Analyze business processes to identify risks, gaps, and improvements

• Translate business needs into functional and technical requirements

• Define user requirements to ensure system usability

• Partner with stakeholders to deliver clear analysis and documentation

• Evaluate, analyze, and communicate systems requirements and monthly status reporting

• Create and maintain BRDs, FRDs, process maps, and user stories

• Support AFC Prevention Lab administration and UAT documentation

• Collaborate with IT and cross-functional teams across the project lifecycle

• Perform data analysis to support business decisions

• Optimize risk and fraud systems with IT support

• Monitor fraud and criminal trends and deliver trend analysis reports

• Own and govern internal and external CAFC reporting

• Ensure compliance with data governance and regulatory standards

• Deliver reports, dashboards, and KPIs with high data accuracy

  
  

What you’ll need to succeed:

• Bachelor’s in Finance, Economics, Business Administration, Insurance, or related field

• 3-5 years of experience in in data governance, data quality, and reporting standards, BI, or analytics roles

• Previous experience in business analysis and regulatory reporting in a financial or regulated environment

• Advanced Excel skills and High proficiency with SQL and database management

• Experience working with data analysis tools and risk management systems

• Experience with data visualization and working with large, complex datasets

• Expertise in BI tools such as Power BI, Tableau, Looker, or similar platforms

• Experience performing self-QA on data, including reconciliation and validation checks

• High proficiency in technical writing

• Fluency in English language

• Strong analytical skills with a proactive approach to problem-solving

• Excellent presentation, storytelling, and stakeholder communication skills

• Excellent communication skills and the ability to work collaboratively with cross-functional teams

  
  

What we offer:

• Seize the opportunity to grow your career

• Engage in exciting and meaningful work

• Get recognition for your work and attitude

• Become part of a large, friendly and supportive team with 16+ nationalities

• Get additional private health insurance

• Receive special prices for multisport card and multiple retailers

• Obtain preferential prices for our banking products

• Enjoy a great location in Sofia’s city centre near National Palace of Culture and South Park

• Bring your furry bestie: Let's make work pawsome

Visit our Career Page to learn more about what makes us different.

If this sounds like something you’d be interested in, we'd love to hear from you!

To apply for this position, please send us your CV in English.

We'd love to get back to everyone, but due to the number of applications we receive, we can only contact the shortlisted candidates.

*We are ranked the top bank and top 3 employer to work for in Bulgaria according to Kaderabotim.bg 2025 employer rankings.

All applications are treated with utmost confidentiality.

By submitting your job application to tbi bank, you confirm that you have read the document named “Information related to personal data processing for job applicants” publicly available on tbi Career page.