ERP Administrator

Join the best bank to work for in Bulgaria*

Who we are:
Do you want to join a well-established bank with a start-up culture? No, we’re not joking!

We, at tbi, have been one the most profitable banks for years and we are growing at a fast pace. We’re a bank with a long history of success that operates as a start-up and we’re always on the lookout for new opportunities to grow our business. How do we do that?

It's all about our people. Our team is made up of brave, passionate and caring people who don’t just want to follow the same path – we want to transform into mobile-first, state-of-the-art lifestyle ecosystem. Our colleagues love working here – 80% of them would recommend tbi as an employer to their friends and family. Our people are engaged in challenging and meaningful work, inspired to grow their potential and career, encouraged to learn and empowered to take decisions. That’s not corporate babble, it’s what our people say.

Do you want to play a key role in our unique success story?

If so, we're looking for a ERP Administrator to join our team on the journey to success!

What You’ll do:

• Configure and maintain NetSuite modules, roles, permissions, workflows, and custom records.

• Advise on NetSuite best practices and ongoing system optimization.

• Enhance system reporting by building and optimizing Saved Searches, dashboards, and KPIs.

• Ensure data integrity across the platform through regular system audits and data clean-up activities.

• Manage user access, roles, and maintain compliance with internal security standards.

• Plan and implement system changes, patches, updates, and new feature rollouts.

• Prepare detailed test plans and execute functional testing prior to system releases and deployments.

• Support cross-functional projects, system integrations, and business process redesigns.

• Act as the primary liaison between business teams, external vendors, and technical stakeholders.

What you’ll need to succeed:

• University degree in Finance, Economics, Business, IT, or a related field.

• 3 years of experience in banking, finance, fintech, or a similar role.

• Working with NetSuite will be considered as an advantage

• Advanced MS Excel skills

• Solid working knowledge of MS Office tools

• Fluency in English (verbal and written)

• Problem solving and prioritization skills

What we offer:

• Take your career to the next level with real growth opportunities

• Work on exciting, meaningful projects that make an impact

• Be seen and appreciated for who you are and what you do

• Join a vibrant, international team of 23 nationalities who’ve got your back

• Stay covered with additional private health insurance

• Receive monthly food vouchers as part of your benefits package

• Enjoy exclusive perks & discounts – from Multisport cards to top retailers

• Benefit from special rates on our banking products

• Work in the heart of Sofia – steps away from National Palace of Culture  and South Park

• Bring your furry friend to work – because every office is better with paws

Visit our Career Page to learn more about what makes us different.

If this sounds like something you’d be interested in, we'd love to hear from you!

To apply for this position, please send us your CV in English.

We'd love to get back to everyone, but due to the number of applications we receive, we can only contact the shortlisted candidates.

*We are ranked the top bank and top 3 employer to work for in Bulgaria according tо WhereWeWork 

All applications are treated with utmost confidentiality.

By submitting your job application to tbi bank, you confirm that you have read the document named “Information related to personal data processing for job applicants” publicly available on tbi Career page.