Team Lead Receivables and Collections

Join the best bank to work for in Bulgaria* 

Who we are:
Do you want to join a well-established bank with a start-up culture? No, we’re not joking!

We, at tbi, have been one the most profitable banks for years and we are growing at a fast pace. We’re a bank with a long history of success that operates as a start-up and we’re always on the lookout for new opportunities to grow our business. How do we do that?

It's all about our people. Our team is made up of brave, passionate and caring people who don’t just want to follow the same path – we want to transform into mobile-first, state-of-the-art lifestyle ecosystem. Our colleagues love working here – 80% of them would recommend tbi as an employer to their friends and family. Our people are engaged in challenging and meaningful work, inspired to grow their potential and career, encouraged to learn and empowered to take decisions. That’s not corporate babble, it’s what our people say.

Do you want to play a key role in our unique success story?

If so, we're looking for an Team Lead Receivables and Collections to join us on our journey to success!

What You’ll do:

• Leading, analyzing, controlling, and coordinating all stages and processes related to overdue receivables monitoring and collection

• Organizing, planning, and optimizing the team’s activities to ensure efficiency and achievement of set goals

• Actively participating in the development and implementation of internal policies, instructions, and guidelines related to credit risk management and collections

• Being responsible for the training and onboarding of new team members

• Monitoring the quality of services provided and proposing measures for process improvements

• Supporting the implementation of new products and services while ensuring compliance with the bank’s standards

• Preparing regular reports and analyses for management on results and trends in overdue receivables collection

What you’ll need to succeed:

• Bachelor’s degree (Economics, Finance, or related fields are an advantage)

• Min. 3 years of professional experience in the banking or non-banking financial sector, related to lending, collections, or risk management

• Proven experience in team management and process coordination

• Excellent organizational and analytical skills

• Excellent computer literacy (MS Office)

• Ability to perform under pressure and make quick, sound decisions

What we offer:

• Seize the opportunity to grow your career

• Engage in exciting and meaningful work

• Get recognition for your work and attitude

• Become part of a large, friendly and supportive team

• Get additional private health insurance

• Receive special prices for multisport card and multiple retailers

• Obtain preferential prices for our banking products

Visit our Career Page to learn more about what makes us different. 

If this sounds like something you’d be interested in, we'd love to hear from you!

To apply for this position, please send us your CV in English.

We'd love to get back to everyone, but due to the number of applications we receive, we can only contact the shortlisted candidates.

*We are ranked the top bank and top 4 employer to work for in Bulgaria according to Kaderabotim.bg official 2024 employer rankings.

All applications are treated with utmost confidentiality.

By submitting your job application to tbi bank, you confirm that you have read the document named “Information related to personal data processing for job applicants” publicly available on tbi Career page.